We collect the information needed to operate this website and respond to enquiries.
Ali Softtech Ltd does not sell personal information. Information submitted through the website is used to communicate with you, evaluate a project or service request, maintain website security and meet applicable business or legal obligations.
Information we collect
We may collect information in the following ways:
- Information you provide: your name, email address, telephone or WhatsApp number, website, selected service and the details included in a project enquiry.
- Direct communication: information you send by email, telephone, WhatsApp or during a project discussion.
- Technical information: IP address, browser type, device information, referring page, visited pages and security or server log data generated when the website is used.
- Anti-spam verification: technical signals processed through Google reCAPTCHA when an enquiry form is submitted.
Please avoid sending passwords, payment-card details or highly sensitive personal information through the general enquiry form.
How we use information
Information may be used to:
- respond to an enquiry and arrange a project or technical discussion;
- understand requirements, prepare estimates and provide requested information;
- operate, maintain, troubleshoot and secure the website;
- prevent spam, misuse, fraud and security incidents;
- maintain appropriate business records and meet legal obligations; and
- improve the clarity and usefulness of our website and services.
If we send optional promotional communication, you may ask us to stop at any time. Service-related or direct responses to your enquiry are not promotional messages.
Retention, transfers and security
We retain information for as long as reasonably necessary to answer the enquiry, manage a resulting business relationship, maintain records and meet legal or security requirements. Retention periods depend on the context and type of information.
Our operations and service providers may process information in more than one country. Where information is transferred, we take reasonable steps to use appropriate providers and safeguards.
We use technical and organisational measures intended to protect information against unauthorised access, loss or misuse. No internet transmission or storage system can be guaranteed completely secure, so sensitive credentials should not be sent through this website.
Your choices and rights
Depending on where you live and the applicable law, you may be able to request access to, correction of or deletion of personal information we hold about you, or object to certain uses. We may need to confirm your identity and may retain information where legally required.
You may also ask us to stop optional marketing communication at any time by replying to the message or contacting us directly.
Changes to this policy
We may update this policy when the website, our practices or applicable requirements change. The revision date at the top of the page shows when the current version was published.
Contact Ali Softtech Ltd
For privacy questions or requests, contact:
P-25, Shoaib Bilal Market, New Civil Lines, Faisalabad, Pakistan